Lead Customer Experience Specialist with German (Hybrid)

Short company description

Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

Requirements

Experience in administrative support role
1+ years’ experience with SAP
Must be fluent in German and English
Analytical and Problem-solving skills
Team player
Communication skills both verbal and written
Customer focused

Responsibilities

Analyze new contract bookings for compliance to policy/controls/tax. Record necessary information on country specific sites where applicable.
Responsible for review of Time & Material work orders including any pre-invoice requirements and working with field personnel to obtain customer required Purchase Order to process invoice
Support business with access to customer portals including documentation for new/renewal subscriptions to such sites.
Responsible for kaizen process for the team
Can be involved in major transitions, working with the CPS team (SAP process specialists) for SAP internal programs, Siebel, Sales Force and other systems that might be deployed

Benefits

• Performance bonus
• Holiday bonus
• Special events bonus (ex: Easter, Christmas)
• Medical insurance
• Trainings
• Flexible work schedule
• Parties / company events
• Laptop
• Meal vouchers