Front Desk Officer

Short company description

Rinf.tech is a technology solutions and software services company founded in 2006 in Romania, grown from a small local company into a global organization with 600+ engineers and 8 Delivery Centers in Europe and North America (Romania, Bulgaria, Ukraine, Turkiye, and Mexico).

Drawing on the Engineering Excellence principle, we harness 18 years of expertise and cutting-edge technologies to deliver a powerful blend of Product & Technology Strategy, Automation & Digitalization, and unique business differentiators for blue-chip companies and SMBs across diverse industries and domains, with core practice areas in Digital Products and Platforms, Automotive, and R&D Embedded Systems.

At rinf.tech, you’ll encounter a friendly team of individuals who are passionate about pushing the boundaries of technology. RINFers are driven by curiosity, eager to learn from one another, and committed to exploring and reshaping the tech landscape. We’ve cultivated an inspiring environment where creativity thrives, ideas are shared freely, and together, we craft innovative products that make a real impact

Requirements

Proven experience as front desk representative, agent or relevant position
Good knowledge of English language
Familiarity with office environment
Excellent knowledge of MS Office
Strong communication and people skills
Good organizational and multi-tasking abilities
Customer service orientation

Responsibilities

Provide administrative support and maintain communication with employees, addressing their requests promptly.
Answer and direct telephone calls, ensuring the caller's identity is communicated.
Maintain an organized record of relevant telephone and fax numbers, as well as addresses.
Ensure confidentiality of all organizational information.
Oversee the reception and dispatch of faxes, letters, envelopes, and packages.
Assess the needs of company staff and procure necessary office supplies.
Receive and process travel requests from employees.
Arrange travel bookings through agencies and maintain records of all travel-related documentation.
Distribute travel documents to employees and assist with their inquiries.
Verify travel expense reports for accuracy and submit them to the finance department for reimbursement.
Compile and submit a monthly report detailing employee travel activities and expenses.
Provide information on employee travel periods to assist in calculating travel advances (per diem).
Coordinate company events, such as team-building activities and parties.
Maintain relationships with suppliers and report monthly on office-related costs to the finance department.
Make copies and scan documents as needed.
Communicate internally regarding updates on workspace or procedures.
Maintain records of employee expenses and verify accuracy before submission to the finance department.

Benefits

• Medical subscription
• Trainings
• Courses
• Certifications
• Bookster subscription
• Meal vouchers
• Holiday vouchers
• Cultural vouchers
• Gift vouchers