Employee Experience Senior Associate

About Us:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.

Proud to share LSEG in Romania is Great Place to Work certified (Sept '24 - Sept '25). Learn more about life and purpose of our company directly from the Romanian colleagues' video: Bucharest, Romania | Where We Work | LSEG

Role Description:

We are looking for a highly motivated and detail-oriented Employee Experience Senior Associate with a passion for enhancing workplace culture and employee engagement. The successful candidate will support the development and implementation of initiatives that improve the overall employee experience. This individual will collaborate with cross-functional teams to assist in delivering communication strategies, ensuring consistent and clear messaging across the organisation. The role plays a key part in fostering a culture of transparency, engagement, and employee well-being.

Key Responsibilities:

• Defines, documents, and implements projects with moderate size and complexity, actively participating in all phases, working across multiple programmes, with varying demands and objectives.
• Partner with Leadership, Project Stakeholders and Sponsors to achieve business objectives / outcomes
• Deliver regular and timely communications through project lifecycle to ensure various partners engagement
• Deliver operational scorecards/dashboards in partnership with Performance Excellence
• Developing and implementing effective change communication strategies.
• Coordinating with various departments to implement communication plans.
• Monitoring and measure the effectiveness of communication initiatives.
• Managing various collaborators and addressing their concerns with business systems change and transformation.
• Engaging with external and customer communication to make sure there is consistency of messaging and approach
• Communicating upcoming changes to the wider organisation proactively in a simple and easy-to-understand manner
• Provide feedback loop between end users/stakeholders into the project to ensure mitigation of risks and eliminate any potential blockers to implementation / adoption
• Integrate automation into daily tasks, always looking for innovative solutions to streamline processes and improve efficiency.

What would you be doing?

You'll be responsible for managing projects from end to end, which will include collaborating across functional teams to ensure all change components are effectively managed and tailored from the central programme capability.

Your role will involve creating communication materials that keep the organisation engaged, while driving the successful delivery of internal initiatives and ensuring alignment with broader organisational goals

You will formulate and deliver on change management plans and activities to support programme delivery initiatives and also develop, implement and communicate strategies and key messages in clear and concise language using a variety of communication materials/media.

Candidate Profile / Key Skills:

• Proficient knowledge and expertise in performing change communications projects.
• Strong written and verbal communications skills, ability to interact at all levels of the organization and tailor messages appropriately.
• Experience in delivering exceptional stakeholder management.
• Strong analytical skills, ability to conduct data analysis in Microsoft Excel and identify data points critical for decision making; Knowledge of Power BI is a plus.
• Eagerness to learn the business and understand detailed business requirements.
• Excellent project management skills.
• Experience working with cross functional teams.
• Highly skilled in Microsoft Excel, PowerPoint, Word.

Benefits:

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!

We maximise each employee's potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:

• 25 days' holiday per year
• 1 additional day off for your Birthday
• Annual wellness allowance
• Share Purchase Plan
• Medical Health Insurance
• Medical Subscription (preventive medical services)
• Dental Coverage
• Life insurance
• Pillar 3 Private Pension
• Meal Vouchers
• Flexible Benefits
• Bookster
• Volunteering Events
• All LSEG colleagues with at least one year's continuous service, who become parents, are now entitled to at least 26 weeks' paid leave, and the option to return to work on a phased basis, in relation with specific company's policy and guidelines

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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