Technical Sales Support Engineer – Ploiești (Hybrid work)

Scurta descriere a companiei

ABC Human Capital este urmarea fireasca a experientei castigate de fondatorul companiei, in acest domeniu vast, complex, provocator, in continua miscare si schimbare al resurselor umane.
Anul 2005 a reprezentat momentul concretizarii unui ideal: fondarea unei agentii de recrutare si executive search ce pune la dispozitia clientilor sai atat consultanta in recrutare si headhunting, precum si intreaga gama de servicii aferente capitalului uman.
Adaptam cu succes noile tendinte din domeniul Resurselor Umane si utilizam creativ oportunitatile pe care le ofera mediul economic pentru atingerea target-urilor comerciale si de comunicare ale partenerilor nostri.
Activitatea noastra se traduce in solutii inteligente bazate pe baze de date complete si complexe, aplicatii web, portaluri de informare si socializare, baterii de teste concepute si implementate impreuna cu fiecare dintre parteneri, campanii de marketing online si headhunting.

Cerinte

Required Skills:

Strong technical knowledge in the relevant industry, including a deep understanding of products, systems, and applications.
Excellent communication and interpersonal skills to effectively convey complex technical information to both technical and non-technical stakeholders.
Problem-solving abilities and the capacity to think critically and analytically to identify and resolve technical issues.
Strong presentation skills to deliver product demonstrations and technical training to internal and external audiences.
Proficient in using software tools and applications, including CAD software, CRM systems, and Microsoft Office Suite.


Required Qualifications:

Bachelor’s degree in Engineering or a related technical field.
At least 3 years of experience in a technical sales or applications engineering role within the relevant industry.
Demonstrated experience in developing and delivering technical presentations and training.
Proficiency in written and spoken English, with excellent communication skills.

Responsabilitati

Responsibilities:

Collaborate with the sales team to understand customer needs and develop technical solutions.
Conduct product demonstrations and provide technical training to customers and sales team members.
Assist in the preparation of technical proposals, including system design, cost estimations, and project timelines.
Provide technical support to customers during pre-sales and post-sales stages, including troubleshooting, resolving technical issues, and answering product-related questions.
Collaborate with the engineering team to identify opportunities for product improvement and development based on customer feedback and market trends.
Maintain up-to-date knowledge of industry trends, competitor products, and emerging technologies to provide valuable insights and recommendations to customers.
Participate in trade shows, conferences, and industry events to promote products and establish strong relationships with customers.
Continuously update and maintain technical documentation, product manuals, and training materials for internal and external use.

Alte informatii

Job Description

Technical Sales Support Engineer plays a key role in the technical sales process, providing expertise and ︂support to customers. This role involves working closely with both the sales team and the engineering team to understand customer requirements and develop tailored solutions. It requires strong technical knowledge, excellent communication skills, and the ability to translate complex technical information into simple, customer-friendly terms.