Junior Collections Specialist with Italian

Short company description

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Requirements

Essential Requirements
Excellent communication skills
1-3 years experience in a similar role
Fluent in Italian and English
Knowledge of Windows and Microsoft Office (especially Excel)
Ability to work to deadlines and targets
Structured, Self-motivated, Reliable and independent
Able to communicate with higher level management

Desirable Requirements
Financial background and education is an advantag

Responsibilities

Key Responsibilities:
Responsible for a designated area of a specific ledger
Chase of overdue via telephone, email, letter
Ensure accounts are chased on a daily basis, daily customer contact in order of cleaning up the open positions
Assist in the recovery of debt through the legal proceedings
Achieve weekly/monthly cash collection targets
Deal with queries from internal / external customers in a timely manner
Co-operate closely with credit clearing, sales, customer care and tech. support