Order Fulfillment Analyst with German and English

Short company description

Michelin, a leader in the field of tires, is dedicated to sustainably enriching of the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe region.

In 2020-2022, Michelin Romania obtained the Top Employers certification, from the renowned Top Employers Institute, for its Human Resources processes and policies, created for the benefit of its employees.

LET’S INSPIRE MOTION FOR LIFE

Where do success and ideas come from? We strongly believe they come from collective intelligence.

Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.

What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to cultivate and nurture that spirit, by questioning the status quo, improving our way to do things. Therefore, we are always optimistic as to overcome the challenges of tomorrow.

That’s our mission as an employer: inspiring innovation in all of us, to build a better life in motion for you and for everyone.



Michelin Romania SA, as data Controller, will process the data pursuant to the General Data Protection Regulation no. 679/2016 for the purpose of recruiting and selecting candidates.
Under the Regulation, you have the right of access; the right of rectification or right to erasure; the right to restriction of processing; the right to be notified about rectification or erasure of personal data or restriction of processing; the right to object and the automated individual decision-making; the right to lodge a complaint with the competent national supervisory authority and before the competent courts; the right to restriction of processing and the right to data portability. You may exercise these rights by writing to us at 10 Sos. Bucuresti-Nord, Global City Business Park, Building O1, 3rd Floor, Voluntari, Ilfov County.

Before sending us any personal data, please consult the complete and permanently updated information regarding the processing of personal data included in the Data Processing Policy available on our website.

Requirements

Requirements:
o University degree, preferably in Logistic, Transport or Commerce
o 1-2 years experience in logistic & supply chain, international trade or transport
o English and German advanced; a third European language is a plus (French, Italian, Spanish)
o Good negotiations skills
o Knowledge of transport industry and logistic platform management
o Good team worker;
o Analytical person, structured and detail oriented

Knowledge Transfer:
Training of 2 months held in France (Michelin's Head Quarter), starting January 2019.

Responsibilities

Mission of the position:

Plan the shipment of orders and ensure the smooth execution of operations to meet service commitments / deadlines / costs.

Main Responsibilities:

As part of logistical services, he/she is responsible for:
• Ensuring the processing of orders according to the delivery commitments (maximum date of delivery)
• Creating orders needed for order planning
• Analyzing the planning horizon to anticipate capacity problems, send them to the Network Planning team and follow their evolution
• Manually scheduling urgent orders. Challenges people to the costs involved and propose alternative solutions
• Informing the customer contact center in case of scheduling difficulties
• Alerting and putting in place corrective actions in case of recurring problems in execution
• Preparing and transmit, on time and to the right interlocutors, specific documents for customs formalities
• Ensuring that intra-group billing is done correctly and on time
• Addressing operational issues reported by sites or carriers in a timely manner. Propose solutions to implement in agreement with carriers and loading / unloading sites
• Proactively challenging stores / carriers on loading and unloading delays
• Informing the interlocutors of all the delivery risks that will lead to non-compliance with the customer commitment
• Deciding the possible cancellations of delivery in case of lack of goods
• Respecting the launch / qualification deadlines established by the factory outlets
• Providing transit time in accordance with current legislation and country constraints
• Working in collaboration with the key users to identify and solve the technical problems of the information systems used at the station and propose changes if necessary
• Working with Transport Solution Manager to find the best transportation solution for special or urgent requests
• Contributing to the team's performance through the monitoring, analysis and implementation of actions that contribute to the improvement of the cost / time / service / efficiency indicators of the RT market
• Ensuring the update (format and content) of all documents

Other info

What we offer:

- Flexible work schedule;
- Meal vouchers and launch discount;
- Partial deduction of holiday and public transport costs;
- Private Medical and Dental subscriptions;
- Gym subscription at a preferential price.