Passionate about CyberSecurity - EngOps Analyst Internship

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Electronic Arts Romania, one of the largest tech companies and video game developers in Romania, brings together talented people from diverse work backgrounds and industries all united by a common passion: inspiring the
world to play. If your dream job is to work with cutting-edge technology on some of the most popular video game franchises in the world, including EA SPORTS FIFA or NHL, then you're in the right place. Level up your learning and career development with some of the most talented industry professionals in the gaming world. We’re a diverse, creative, and collaborative group of people united by our shared vision of excellence. If you have a passion for creative storytelling, knowledge of one or more programming languages, an understanding of animation or design techniques, detailed knowledge of gaming and gaming principles, super-attention to detail, or a background in quality control or assessment, then join us creating the future of gaming.

Cerinte

- Understanding of Security principles and knowledge of security techniques and technologies.
- Experience with virtual environments (any of ESX, QEMU, VirtualBox etc.).
- Experience with Endpoint protection solutions.
- Basic Active Directory knowledge.
- Incident Response experience/knowledge.
- Basic Networking knowledge
- Mail services knowledge.

Nice to Have Skills:
- Scripting languages knowledge (any of bash, python, PowerShell, etc.).
- Experience with Information Event Management tools.
- Any network/security certification (CompTIA Security+, CEH, CCNA, etc.).

Responsabilitati

- Monitoring/detecting/investigating security alerts received from security tools such as Anti-Virus, Security Incident Event Management (SIEM), Intrusion Detection/Prevention Systems (IDS/IPS) and malware content protection tools.
- Track the potential security incidents detected/ reported within the dedicated ticketing platform.
- Take ownership and drive the resolution on current alerts/ incidents.
- Daily follow-up on outstanding cases.
- Coordinate with other departments within EA to help resolve OR escalate the security alerts.
- Investigate Phishing emails.
- Suggest improvements to ongoing processes and workflows.
- Assist with security tools/endpoint agent deployments.
- Meet the SLA's for internal ticket and track the SLA for tickets opened to other teams.
- Assist with the internal vulnerability scans.
- Send security notifications to the users.
- Support security automation tools with information on new incident types/ patterns observed.
- Provide root cause analysis where possible.
- Escalate to the next level the incidents/alerts according to agreed workflows.
- Provide support services to internal users related to endpoint solutions deployed.

Alte informatii

Provide 24x7 monitoring for security alerts/incidents (eyes on the glass), security tools and assist with Intellectual Property Protection incidents.
The Security Operations Analyst is the 1st point of contact for any internal EA Security matter and provides incident triage and specialized support for security inquiries and works with all security pillars and IT teams in order to resolve the ongoing security incidents.