Local IT Support (Student)

Short company description

Did you know that SAP customers…?
…. represent 98% of the top 100 most valued brands in the world?
… produce more than 79% of the world’s chocolate?
… produce more than 64% of the world’s ice cream?

Then why not join the world leader in enterprise applications in terms of software and software-related service revenue and works with world-renowned clients.

Requirements

•Student: University/Master’s ideally in Information Technology
•High service and customer orientation
•Willing to learn and increase the knowledge in the IT Area
•Good communication skills in Romanian and English

Responsibilities

In this role, the IT Client support will:
•Analyse and process incoming tickets on HW and SW requests after pre-qualification by the central service team
•Analyse and process on network and communication related topics in close teamwork with central expert teams
•Analyse and process Server (Windows) related topics in close teamwork with central expert teams
•Provide support and periodically execute maintenance activities for meeting rooms AV and communication infrastructure
•Monitor printers, report technical incidents and assist the support team during repairs
•Install and configure notebooks and mobile devices according to internal processes
•Run administrative tasks like inventorying local IT Equipment