English/French/Spanish/Italian Talents wanted!

Short company description

Why we’re different:

At Capgemini, we help organizations across the world become more agile, more competitive and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that’s as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too.


Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought.

Requirements

Hello people,

We are looking for cool and friendly colleagues who are willing to make a „better day” for the employees of our client`s companies by solving their technical issues .

You must:

Know at least one foreign language (ideally to be able to have a fluent conversation)
Have basic IT knowledge (like really, really basic )

Responsibilities

With us, we promise you will:

Improve your language skills by speaking with natives
Have access to a lot of online trainings. You can read those when you are not busy taking calls
Share stories with your colleagues about funny situations you encountered
Have that feeling of joy that you get when you help someone
Improve your IT knowledge
Have cool work mates who will support you and provide constructive feedback
Also, you have the chance to work in a super friendly environment, with a funny, young team. Their energy, jokes and positive spirit will make the days go by easier.

You will have to deal with situations like these:

Reseting passwords and unlocking accounts
Installing software/apps
Troubleshooting different software issues
If the issue can not be resolved, simply send it to an advanced team

And do not worry. We have a database with a lot of procedures which you can follow in order to solve different situations. Also, there are back-office team members who can help and guide you when you are dealing with complicated issues.