Junior HelpDesk Administrator

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We are looking for an IT Helpdesk Administrator to join our Internal IT team to create the best internal IT experience through strong collaboration across internal functions.

Responsibilities:

• Resolve various technical problems ranging from PC's, Laptop’s, hardware, software, network printers
• Troubleshoot user accounts, creation, deletion, permissions on the file server, password change/reset
• Solve and updated tickets received on IT Helpdesk
• Email: Create email accounts, distros, aliases, archives user support
• Support for remote users
• Inventory, monthly and yearly cleanup
• Purchase IT small equipment's (laptops, PCs, printers, accessories)

• University Degree in Telecommunications / Computer Science

• First professional experience in IT support and / or IT administration
• English communication skills
• Will to learn and improve your IT skills
• Great communication skills and desire to offer IT support
• Positive and optimistic approach to problem-solving
• Team player
• A “can do” approach to work
• Persistence and to seek alternative solutions
• To do things before being asked or forced by events

• International company with international mindset
• Unique team spirit and informal work environment
• Flexible working hours and WFH opportunity
• Welcome gift
• Training opportunities and career growth program
• Work with talented and collaborative coworkers who will support you and help you grow
• Additional perks as part of our culture: parties, team buildings, diverse Fun at Work activities every month