Gaming text reviewer: French & English

Short company description

TELUS Digital (NYSE & TSX: TIXT) crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that stand the test of time. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients’ products and services, and visionary technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of capabilities spans digital customer experience and digital solutions, including digital IT services, such as cloud solutions and AI-fueled automation, trust and safety services, AI data solutions, including expertise in computer vision, and front-end digital design and consulting services. Fuel iX is TELUS Digital’s proprietary GenAI engine at the heart of our innovation, helping enterprises advance their GenAI pilots to working prototypes and production at scale, quickly, securely and responsibly across multiple environments, applications and clouds.

Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to fuel remarkable outcomes and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work. Learn more at: telusdigital.com

TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 250,000 citizens around the world and through its five TELUS International Community Boards that have provided $4.6 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.

Requirements

Recommended skills set:

- Fluent in French and English (B2-C1 in written and oral).
- Availability for a full time schedule, covering shifts between 14:00 - 22:30, Monday – Sunday
- Very familiar with French culture
- Internet and online gaming culture
- Modern, French slang and conventions
- Highly developed sense of integrity and commitment to community safety.
- Demonstrated passion for excellence with understanding their actions impact not only single users but an entire online community.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Ability to stay focused, professional and accurate when reviewing large amounts of text.
- Has "thick skin" and is able to maturely and professionally review a wide variety of text.
- Strong self-organization, decision making and analytical abilities.
- Strong detail orientation and communication/listening skills.
- Possess a strong work ethic and team player mentality.

Comfortable working with:

- Gmail (@roblox.com email address)
- Okta/Yubikey
- Google docs (spreadsheets in particular)
- Slack
- Zoom (online meetings)

Responsibilities

On this rolе, you would:

- Develop a solid understanding of what is appropriate and inappropriate for Roblox users.
- Review lines of text to determine if it is appropropriate for the different Roblox audiences (children and older players) and sort the text into predefined categories such as racist, bullying, grooming, profanity, etc.
- Suggest text that can circumvent the text filter.
- Be able to review and maintain professionalism with all types of potential content. Reviewers will encounter all variety of content, including content that is graphic, violent, explicit, pornographic, or disturbing.
- Show appropriate judgement in alerting others when encountering content that requires further action.
- Communicate effectively with team members via chat and email.

Other info

We offer:

- Stable job - permanent labor contracts
- Above average fixed salary, performance bonuses, night shift extra-payment
- Monthly meal tickets
- Internal French language classes for our employees
- International career - paid training and international career opportunities
- Multilingual exposure - improve your spoken and written language skills
- Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
- Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
- Private medical insurance coverage
- Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more