Back Office Specialist with German

Short company description

DKV Mobility is the leading European B2B platform for on-the-road payments and solutions with a history of purpose driven growth for ~90 years. With our DKV Mobility service cards, our ~active customers can fuel and charge their vehicles with access to the largest energy-agnostic acceptance network in Europe; including ~67,000 conventional fuel stations, ~EV charge points and ~20,000 alternative fuel stations. Moreover, DKV Mobility is a leading provider of toll payment solutions in Europe, while also offering mobility solutions including vehicle services at ~30,000 vehicle service stations and innovative digital solutions. As part of our financial solutions, we are a leading VAT refund service provider. With ~1,700 employees, DKV Mobility generated a transaction volume of €12bn and a revenue of €492m inure purpose is to drive the transition towards an efficient and sustainable future for mobility.

A company's purpose is bigger than its products and services. It is the reason for which something is done or created, the reason for its very existence. Our purpose reflects our corporate DNA and addresses the "Why" behind our work.

Since day one, DKV Mobility has always been a purpose-driven company, always in motion. It is our DRIVE that has and will remain our constant companion, pushing us to constantly do better for all our stakeholders.

Mobility, our industry and the backbone of our economy, is changing. As a market leader it is our responsibility to be a driving force of this TRANSITION.

In this transition our customers need us more than ever. With access, technology, finance & trust we remain their reliable partner, guiding them towards a more EFFICIENT future. And by taking this road we create positive SUSTAINABLE change to keep our blue planet green and turning.

This is our Purpose: To drive the transition towards an efficient and sustainable future of mobility.

Requirements

Studii medii, reprezinta avantaj studiile universitare
Experienta relevanta de 2-4 ani pe o pozitie similara
Experient in lucru cu SAP si CRM reprezinta un avantaj
Cunostinte bune de MS Office (word, excel, power point)
Limba engleza si germana nivel avansat
Foarte bune abilitati de comunicare si lucru in echipa
Abilitati excelente de organizare, planificare si gestionare a timpului de lucru
Capacitate buna de analiza a datelor

Responsibilities

Preluarea cererilor venite prin diferite canale de vanzare si procesarea acestora
Verificarea documentatiilor specifice fiecarei cereri (ex. documente de identitate, formulare de comanda, extrase registrul comertului, extrase bancare, oferte comerciale, bonuri de comanda)
Verificarea si aplicarea regulilor de creditare
Introducerea datelor in sistemele utiilizate si configurarea produselor conform cererii clientilor si procedurilor interne
Procesarea task-urilor in limita SLA-ului agreat
Procesarea corecta si calitativa a continutului in sistemele specifice

Other info

Beneficii:

Pachet salarial atractiv
Abonament medical Regina Maria
Tichete de masa
7Cards
Card DKV cu reduceri la carburant
si multe altele ...

Benefits

• Performance bonus
• Medical subscription
• Medical insurance
• Gym membership
• Trainings
• Courses
• Certifications
• Bookster subscription
• Discount for company products / discount for services of partner companies
• Extra days off
• Flexible work schedule
• Teambuildings / trips
• Parties / company events
• Laptop
• Fun / Relax Area
• Meal vouchers