Credit Controller

Short company description

Consistently named one of the ‘Most Admired Companies’ by FORTUNE® Magazine, and recognized by DiversityInc® as one of the ‘Top 50 Companies for Diversity’, ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent.

Requirements

ob Summary:

The Credit Controller will monitor, control, and ensure that ADP clients adhere to the contractual payment terms thereby converting debtors to cash on a timely basis

Responsibilities

Responsibilities:

Daily interacting with ADP clients through phone, e-mails, and internal tools, to achieve the cash and aged AR targets. Applies the specific collections process and strategies to ensure the individual and team targets are achieved following the department requirements
Register all actions, payment promises, and amounts collected, in centralized systems
Analyses, investigates, and reconciles customers' transactions to ensure accurate balance account. Managed unallocated cash or credit notes outstanding on the ledger
Provide regular updates on AR progress, cash and aged AR forecast and plans to achieve goals
Ensure compliance with ADP Policies & Controls and Sox Compliance
Responsible for working with the external Client to resolve controllable disputes & provide account receivables information
Drive Continuous improvements/standardization/simplification to process, systems, automation, and resource structure to be more effective enabling faster collections and cash application turnaround times, improving cash flow, and driving cost savings
Timely escalations to first line manager, providing relevant and complete information
Work with the Billing team to resolve promptly all relevant non-payment reasons using internal tools and systems
Update process documentation monthly for any changes
Support other team members


Knowledge and Skill Requirements:

Bachelor's degree with a focus in business or economics recommended or equivalent experience.
Collection experience would be a plus.
Microsoft Office skills essential, advanced level in Excel and Databases
Oracle experience is a plus
Good spoken and written English
Understands Cash Collections and Cash Applications as part of the E2E process in support of the account
Ability to forecast
Problem solving & results orientated

Other info

What do you think ? Are you ready to join us ?

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.