Customer Support with French & English-Insurance market

You should have:

• Advanced level of French (speaking and writing) and medium level of English
• Availability to work on a full time schedule, Monday - Friday, 9:00 - 22:00
• Ability to analyze a problem and provide viable solutions
• Gracious attitude in client service and efficiency in solving the problems
• Efficient use of resources for the effective exercise of the activity
• Attention to detail
• Good general IT-Knowledge in the area of web-based applications and technologies used in that area

• Offering best level customer support or debt collection assistance for French clients via phone or e-mail
• Assist French end-clients of a local auto insurance company
• Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry
• Balance customer service considerations with the exercise of efficiency with respect to time and call control

• Stable job - permanent labor contracts
• Working from home, from any location in Romania
• Flexible schedule - rotating shifts
• Tenure salary increases
• Monthly meal tickets
• Gym subscriptions reimbursement
• Monthly performance bonus
• Great rewards for referring your friends: consistent bonuses and prizes
• International career - regular training and international career opportunities
• Multilingual exposure - improve your spoken and written language skills
• Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
• Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
• Private medical insurance coverage
• Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more

Benefits

• Performance bonus
• Medical subscription
• Dental subscription
• Trainings
• Meal vouchers