Player Support Agent - Game Industry (Remote)

Short company description

The video games industry represents the pinnacle of interactive digital content. At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. We aim to become the “go-to” provider of technical services.
By working as their external development partner, we enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we enable our clients who are operating in complex and fast moving environments to remain lean and agile, and to focus on creating and monetising the most engaging experiences.
We are trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way.

Requirements

If you'd like to apply spontaneously to Player Support Department within our Romanian studio, do not wait and submit your resume now :) We are looking for candidates with different foreign languages such as English AND French, Italian, Spanish, German, Portuguese etc.(advanced level)

Responsibilities

On the application form please specify some details that will allow us identify your work preferences.

Other info

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

- Extensive Medical insurance provided by Medicover and their partner network in Romania.
- Days off for special personal events, according to the Internal Regulations, e.g. marriage, childbirth, compassionate leave and exams days off for obtaining professionally relevant certifications.
- A monthly allowance of 650 RON which you will be able to use for a wide range of benefits, that are relevant to you: medical/dental services for you and/or your family members, access to sports clubs, meal tickets, private pension, personal development courses (e.g. IT, accounting, finance, HR, foreign languages, driving courses), tourism in Romania, public transportation subscription, gifts, utility or phone/Internet bills, access to cultural events, etc.
- Learning & Development to help you reach your true maximum potential by providing access to training and digital resources relevant for your area of expertise.