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Client Support Representative

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Employer: SalesConsulting
Domain:
  • Customer Support - Client Service
    • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
    • Updated at: 06.11.2023
    Remote work: Hybrid

    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Requirements

    — French – proficient level ;
    — English – working language level ;
    — Very good computer skills, excellent knowledge of MS Office Applications.

    Responsibilities

    —Take in charge new incidents (inbound calls, emails) put them into the ticketing system and then
    provide support following troubleshooting procedures and using specific applications;
    — Follow up incidents where necessary (call back the clients, communication with the internal
    departments on escalated issues)

    Locuri de munca Customer support - Client service
    Locuri de munca SalesConsulting ( 41 )