Customer Support Agent with German: location Bucharest
Acest job nu mai este activ!Vezi toate job-urile Valoris Center active.Vezi toate job-urile Customer Support Agent with German: location Bucharest active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | Valoris Center |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 29.04.2024 |
Remote work: | On-site |
La Valoris Center apreciem performanța, proactivitatea, abilitățile de leadership, dorinta de progres si mai presus de toate pretuim oamenii.
Angajatii nostri reprezintă cel mai bun atu al companiei.
You know you're a good fit if you tick the following:
- Customer support experience is a plus.
- Desire to gain experience: It's okay if it's your first job; you'll learn alongside us.
- Proficiency in German at an advanced level, encompassing written, spoken, and reading skills, equivalent to Level C1.
- Basic English language knowledge (B1 level).
- Highly developed sense of integrity and commitment to customer satisfaction.
- Customer focus & passion for excellence with respect to treating and caring for customers.
- Has a pleasant, patient, and friendly attitude.
- Ability to communicate clearly, grammatically correctly, and professionally, both verbally and in writing.
- Communication skills: You'll turn your talent into a career.
- The need to be part of a top team: We're energetic, enthusiastic, and friendly.
- The right attitude: You're not afraid of challenges; you face them with confidence and determination to find solutions.
- Willingness to work from office (Bucharest).
What role awaits you in the Valoris Center team?
Customer care is reflected in every interaction: from placing an order to specialized consultancy, delivery, and product returns.
Here's what you should do:
- Maintain a professionally customer-oriented attitude.
- Take over and resolve situations where non-compliances occur.
- Assist the customer in the purchasing decision by providing requested details about products and services.
- Provide solutions for various issues: order placement, delivery, and returns.
- The activity will be developed on all communication channels, including chat and call, ensuring a comprehensive and seamless customer experience.
What do we offer you?
- Flexible schedule of 9 hours per day (1 hour lunch break), Monday to Sunday, working 5 out of 7 days, with shifts between 10:00 and 22:00.
- The salary package includes a base salary, performance bonuses, and meal vouchers.
- Paid startup training and professional development sessions.
- Medical subscription.
- Access to Bookster library for borrowing books.
- Access to 7card.
- A dynamic and diverse job in a pleasant and modern environment.
- Opportunities for personal and professional development.
- Motivational contests and team-building activities.
- Real possibilities to promote within the company.
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