Technical Support Engineer for IMS, 5ESS, AXE (130000083C)

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Who we are
We create the technology to connect the world.
Powered by the research and innovation of Nokia Bell Labs, we serve communications service providers, governments, large enterprises and consumers, with the industry's most complete, end-to-end portfolio of products, services and licensing. We adhere to the highest ethical business standards as we create technology with social purpose, quality and integrity. Nokia is enabling the infrastructure for 5G and the Internet of Things to transform the human experience.

What we do
We are shaping the future of technology to transform the human experience.
We are the heart of the connected world -- building extraordinary networks, devices, software and ecosystems. We continually reimagine technology to meet society’s many challenges and opportunities, making communities smarter and more sustainable, transportation safer, enterprises more agile.
We keep an eye towards how our technology impacts people -- putting them in charge of their wellness, experiences, choices, lives, and the way they collaborate and explore the world around them.
Powered by the research and innovation of Nokia Bell Labs, we serve communications service providers, governments, large enterprises and consumers with the industry's most complete, end-to-end portfolio of products, services and licensing.


How we do it
We have one of the industry’s broadest portfolio of information and communications technology, software, services and licensing.
We are different from our competitors in many ways, but one in particular sets us apart – we have one of the industry’s most comprehensive portfolios and the experience to match in Mobile Networks, Fixed Networks, Nokia Software, IP/Optical Networks and Global Services.

Cerinte

- Degree B.E and B Tech in Engineering (Electronics & Telecommunications, IT, Computer Science) Experiences with Ericsson Switching Systems
- At least 3 years of support experience
- UNIX & IP strong basis
- Experience in TDM network core elements will be a plus
- Database experience and scripting knowledge completing your profile
- We are looking for a strong team player for this position with good customer service attitude, approach and ability to efficiently solve complex problems
- A candidate requires good analytical skills, good logical thinking ability and is highly motivated to constantly and efficiently adapt his knowledge in this fast changing environment
- Excellent Communication Skills

Responsabilitati

- In this position, you will be responsible for the maintenance of ALU IMS platform Voice over IP System and Services. You will take part in building up a new support group in close collaboration with our managed services departments, as well as operating the existing services You will work closely together with the Engineering- and Marketing departments from ALU
- Operation and maintenance of IMS platforms for Alarms, faults/abnormal conditions
- Fault Diagnostics, Preventive Maintenance of IMS nodes
- Incident and Problem Management (3rd Level Support, cooperation with managed service teams)
- Coordinating with other section of engineering and related teams of planned events, planning and execution of modifications and upgrades
- Detailed problem analysis and trouble shooting
- Defining and changing of all type of IMS data like IP routing change, modification of HSS user data
- SS7, ISUP, SIP, H248/MEGACO, Diameter signalling & protocols configuration change
- Analysis of traces, localization of data and code problems
- Definition of workarounds
- Knowledge in configuration of switching subsystems
- System backup/restore from backup files
- Knowledge of patch loading
- Understanding of complex inter-working scenarios
- Regular on-call duty (24x7)

Alte informatii

Benefits

Young & Dynamic International Team
International Work Environment
Professional Development Opportunities
Competitive Salaries & Benefits Health & Wellness
Meal tickets

ONLY SELECTED CANDIDATES WILL BE CONTACTED!

Please send us your application at https://aluperf.taleo.net/careersection/10000/jobdetail.ftl?lang=en&job=130000083C

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