IT - Application Support Specialist

Company Description

• At METRO, we champion independent businesses through our 30 stores and the LaDoiPasi chain. We support local businesses by offering diversified multichannel solutions and developing strong, long-term relationships with retailers and HoReCa customers.
• We have been building successful careers since 1996, and our Top Employer certification confirms our commitment to constantly improving the experience of our colleagues by creating a safe and stable work environment with opportunities for professional development, including at an international level
• #METROVIBE reflects the friendly and optimistic working atmosphere! We are always with a smile on our faces, ready to go through any challenge together!
• We are 4000 #METROCHAMPIONS and we invite you to find out more and join the team!

Job Description

Your responsibilities:

• Create and monitor change request/ business requests for local and corporate applications;
• Provide support and ensure user acceptance tests for ERP / checkout systems;
• Identify and solve the technical or functional errors (incl. by addressing them to service providers);
• Create a full suite of requirements, business, technical and non-functional together with all stakeholders;
• Ensure Business - IT alignment across projects.

Qualifications

Your profile:

• Degree in Computer Science or comparable qualification;
• At least 2+ years of overall experience with IT infrastructure/IT solutions/IT support;
• Good knowledge of relational databases and SQL - PL/SQL;
• Experience in supporting ERP applications;
• Ability to understand business processes and connect them to IT Systems logic;
• Ability to understand and prioritize the needs of the customer;
• Ability to communicate and collaborate efficiently;
• Proficiency in English;
• High interest in continuous learning and development (new tools, technologies, methodologies);
• Ability to create proof of concepts together with the clients;
• Self-motivation to achieve consistently high quality results;
• Very good analytical skills and open to ideas and new challenges;

Additional Information

We're ready to train and reward you as a #METROCHAMPION:

• Lunch and holiday are provided by us through meal vouchers and holiday bonus;
• Your health is a priority for us, that's why you benefit from private medical insurance;
• Your performance is rewarded with team or individual bonuses;
• You get extra days off for various occasions;
• You have access to psychological, financial and legal counselling for you and your family;
• You get holiday and special occasion bonuses (Christmas, Easter, 1st of June);
• You get a referral bonus for new #METROCHAMPIONS for our team;
• You get discounts on medical and sports subscriptions;
• We value stability and reward it with extra vacation days and loyalty bonuses.