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With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

Cerinte

Join us and work for one of the largest PC vendors in the world! Our client is a well-known multinational information technology company which provides products, technologies, software, solutions and services to consumers in all kind of sectors. Everything they do, they do to make technology more practical, usable, and valuable to their customers. Be part of a team who stares down obstacles on a daily basis!

You need to have the following requirements:
� Fluent in English & Spanish
� Excellent communication skills
� Customer service mentality
� Ability to prioritize workload,and manage a high volume of work with accuracy
� Process & tool oriented
� Analytical
� Very good organization skills
� Act with a high level of flexibility
� Ability to handle conflict situations
� PC and Microsoft Office tools knowledge

Responsabilitati

� Act as single point of contact for all EMEA Operations requests
� Processing requests in a timely manner
� Submits and processes requests that are coming from clients, partners, sales representatives and/or commercial groups ensuring the agreed time frame.
� Process and coordinates standard and non-standard requests for a particular range of clients
� Verifies the accuracy of data contained in the requests
� Makes sure that prices, discounts and other data are correct and obtaines all necessary authorization for the processing of the requests
� Is well informed of the promotions, discounts and other information which are necessary for handling the requests into the system
� Ensures the crosschecking and consolidation of financial reports
� Deliver reports and memos regarding the processed requests , orders and transactions
� Creates, documents and optimizes operational processes across EMEA