Technical Customer Advisor with Italian & English – On-site, Bucharest

Short company description

Life with us? It's more than just a paycheck. It's a fun-filled, future-building, community-connected, find-your-people lifestyle. We want everyone to have every opportunity to be the best version of themselves. And we offer everyone that opportunity.

Requirements

Your qualifications

Concentrix is a great match if you:

Are proficient or bilingual in Italian and English
Have ︀︅︋︍︍︍︀︂​︂︆︄︄​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎a bachelor’s degree (preferably in a technical domain)
Are proactive, self-motivated, and solution-oriented

Responsibilities

What you will do in this role

As a Technical Customer Advisor on our team, you will:

Review customer requests and expectations and respond to them according to their needs and situations (ex. different issues regarding mobile devices, laptops etc.)
Manage multichannel interactions (., voice, email, social media, or chat) to ensure a consistent customer experience
Develop your skills and learn how to use software solutions that improve people’s lives
Champion better brand experiences for our customers and clients

Other info

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Technical Customer Advisor you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

Full-time indefinite contract
Performance bonus
The option to choose from a board range of flexible benefits through MY Benefit Platform
Medical Subscription
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses, and language classes


Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Eligibility to work

In accordance with Romania’s law, only applicants who are legally authorized to work in Romania will be considered for this position.

Benefits

• Performance bonus
• Special events bonus (ex: Easter, Christmas)
• Medical subscription
• Trainings
• Courses
• Certifications
• Bookster subscription
• Choose your benefits within a maximum budget
• Parties / company events
• Laptop
• Mobile phone