Outbound Sales Representative with French(Office, night shift)

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Employer: TELUS International
Domain:
  • Customer Support - Client Service
  • Telecommunication
  • Sales
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 17.05.2024
    Remote work: On-site

    For this role you will have to prove:

    • Excellent French and English communication skills
    • Availability for a full-time schedule, Monday to Friday, 21:00-05:30, work from office in Bucharest(Afi Park 3)
    • Passion for customer service
    • Ability to maintain high performance working under pressure in a fast paced environment
    • Ability to persevere through challenging customer conversations
    • Consistently achieve weekly/monthly sales targets
    • Ability to embrace and adapt to change in a continuous learning environment
    • Self-motivated and confident
    • Basic computer knowledge; Windows, Microsoft Outlook etc.
    • Minimum 1 year sales experience with set targets; outbound environment preferred
    • Experience in telecommunication industry is considered an asset
    • Understanding of wireless communication devices
    Our Sales Representatives will be accountable for:
    • Performing outbound calling to new and existing wireless residential customers offering  telecommunications products and services
    • Building customer relationships by uncovering their stories, getting to know their needs and  recommending product selections they feel good about
    • Solution based selling approach → overcoming customer objections by listening, understanding,  probing, and recommending
    • Simultaneously navigating through multiple systems and tools while interacting with customers
    • Processing customers’ orders and ensuring its accuracy and completion
    • Participating in continuous training sessions and sharing best practices
    We offer:
    • Competitive salary, performance bonuses and commission incentives depending on the sales volumes
    • Monthly meal tickets
    • Taxi vouchers to cover transportation after 10:00 PM
    • Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest
    • Private medical subscription coverage
    • Extra health benefits: special discounts for dental care and optical services with our partners
    • Reimbursement for your public transportation subscription, after the trial period
    • Gym subscription reimbursement, after the trial period
    • Free subscription to the Bookster virtual library
    • Dedicated psychologist available for free sessions (online or face to face)
    • Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
    • Paid training and international career opportunities
    • Multilingual exposure - improve your spoken and written language skills
    • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long​

    Benefits

    • Performance bonus
    • Special events bonus (ex: Easter, Christmas)
    • Medical subscription
    • Gym membership
    • Trainings
    • Courses
    • Certifications
    • Bookster subscription
    • Transport cost reimbursement
    • Extra days off
    • Teambuildings / trips
    • Parties / company events
    • Fun / Relax Area
    • Meal vouchers
    • Gift vouchers

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