Senior Site Reliability Engineer

We build strong relationships based on highest level of integrity, quality and quality.
Key Talents provides a various rage of services to companies and individuals focusing on recruitment, training, career advisory, QA audit, IT consultancy services, QA training delivered for individuals or client’s internal teams.

8 years + Experience with building, operating and maintaining complex and scalable systems;
Solid experience in at least one programming language. We use Java, Python, Go, Ruby, Perl;
Experience with building, operating and maintaining scalable distributed systems, and with operations automation;
Experience with Infrastructure as Code technologies;
Knowledge of cloud computing fundamentals;
Solid foundation in Linux administration and troubleshooting;
Understanding of Service level agreements and objectives;
Additional experience in OpenStack, Kubernetes, Networking, Security or Storage is desirable;
Monitoring / observability technologies like Prometheus, Graphite, Grafana, Kibana, Elasticsearch are a plus;
Good interpersonal skills
Proficient command of the English language, both written and spoken

Building software applications

Is responsible to build software applications by using relevant development languages and applying knowledge of systems, services and tools appropriate for the business area and guide more junior members of the team in this topic.
Is responsible to refactor and simplify code by introducing design patterns when necessary and guide more junior members of the team in this topic.
Is responsible to ensure the quality of the application by following standard testing techniques and methods that adhere to the test strategy
Is responsible to write readable and reusable code by applying standard patterns and using standard libraries
Is responsible to maintain data security, integrity and quality by effectively following company standards and best practices
Software Systems Design

Is responsible to evaluate possible architecture solutions by taking into account cost, business requirements, technology requirements and emerging technologies
Is responsible to describe the implications of changing an existing system or adding a new system to a specific area, by having a broad, high-level understanding of the infrastructure and architecture of our systems
Is responsible to help grow the business and/or accelerate software development by applying engineering techniques (e.g. prototyping, spiking and vendor evaluation) and standards
Is responsible to meet business needs by designing solutions that meet current requirements and are adaptable for future enhancements
End to End System Ownership

Is responsible to own a service end to end by actively monitoring application health and performance, setting and monitoring relevant metrics and act accordingly when violated
Is responsible to reduce business continuity risks and bus factor by applying state-of-the-art practices and tools, and writing the appropriate documentation such as runbooks and OpDocs
Is responsible to reduce risk and obtain customer feedback by using continuous delivery and experimentation frameworks
Is responsible to independently manage an application or service by working through deployment and operations in production and guide more junior members of the team in this topic.
Is responsible to maintain data security, integrity and quality by effectively following company standards and best practises
Technical Incident Management

Is responsible to address and resolve live production issues by mitigating the customer impact within SLA
Is responsible to improve the overall reliability of systems by producing long term solutions through root cause analysis
Is responsible to keep track of incidents by contributing to postmortem processes and logging live issues
Automation and toil reduction

Is responsible to ensure that infrastructure stays current by reducing technical debt, searching for bottlenecks and preparing for scaling
Is responsible to reduce cost of operations and maintenance by leveraging new technologies, automation, and partner with vendors to ensure we stay current
Is responsible to reduce human labour by writing small software features that address availability, scalability, latency and efficiency
Monitoring and Alerting improvements

Is responsible to review and verify performance of production systems and network infrastructure by continuously monitoring appropriate observability metrics, business KPIs and capacity planning
Is responsible to improve application reliability by partnering with development teams to advise on setting appropriate observability metrics
Critical Thinking

Is responsible to systematically identify patterns and underlying issues in complex situations, and to find solutions by applying logical and analytical thinking.
Is responsible to constructively evaluate and develop ideas, plans and solutions by reviewing them, objectively taking into account external knowledge, initiating ‘SMART’ improvements and articulating their rationale.
Continuous Quality and Process Improvement

Is responsible to identify opportunities for process, system and structural improvements (i.e performance gains) by examining and evaluating current process flows, methods and standards.
Is responsible to design and implement relevant improvements by defining adapted/new process flows, standards, and practices that enable business performance.
Effective Communication

Has sufficient knowledge to deliver clear, well-structured, and meaningful information to a target audience by using suitable communication mediums and language tailored to the audience
Has sufficient knowledge to achieve mutually agreeable solutions by staying adaptable, communicating ideas in clear coherent language and practising active listening
Has sufficient knowledge to ask relevant (follow-up) questions to properly engage with the speaker and really understand what they are saying, by applying listening and reflection techniques
Architectural Guidance

Is responsible to advise product teams towards a technical solution that meets the functional, nonfunctional & architectural requirements by challenging the rationale for an application design and providing context in the wider architectural landscape
Has sufficient knowledge to set a clear direction for a technical capability by evaluating and aligning the target architecture improvements, reframing architectural designs and decisions for varied stakeholder
Coaching/Mentoring

Has basic knowledge to coach, guide and improve the overall performance of stakeholders and colleagues at all levels, when appropriate, by sharing experience, knowledge and approaches to work

Our client is a new established Center of Excellence based in Bucharest, Romania and was created to support the increasing business.

The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all our client brands. As part of our client’s Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands.

Role:

Senior Site Reliability Engineer I (aka Senior SRE I) are experts in treating operations as a software problem. They focus on reliability of systems and services – addressing availability, performance, scalability, latency, observability, efficiency. They work on maintaining key components and developing systems that will minimize human labor (through automation) and increase system reliability with the end goal of breaking the relationship between system size, operational toil and complexity. A Senior SRE I is responsible for the design, prioritization and implementation of complex technical solutions. They can accurately estimate or forecast the effort and impact of the items they work on, and show a high quality of craft in what they deliver. They are expected to lead incident response for issues affecting their team. Senior SRE I is expected to coach and mentor less experienced engineers and be a thought leader in their team ensuring best practices are being implemented.