Brand Specialist/Account Manager with Spanish

Short company description

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

Requirements

BASIC QUALIFICATIONS

- Advanced level of English and minimum B2 level for Spanish Language, C1 preferred
- Bachelors degree required
- Work experience is preferred (3+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business.
- Proven analytical skills and demonstrated ability to manage the business “by the numbers”.
- Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly.
- Ability to work in teams and ultimately focus on delivering results with high standards
- Attention to detail and capability to work on multiple projects in parallel

PREFERRED QUALIFICATIONS

- Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus
- SQL and VBA knowledge
- Lean Six Sigma

Responsibilities

Responsibilities Include

· Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers

· Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon

· Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors

· Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon

· Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience

· Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience

· Provide thought leadership around planning, roadmaps and execution

· Establish long term partnerships with key vendor partners for the group of vendors handled

· Support the launches of new programs, categories and features

· Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans
· Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives
· Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
· Demonstrate active listening skills, highly consultative and solutions-oriented

Other info

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Benefits

• Relocation bonus
• Medical insurance
• Discount for company products / discount for services of partner companies
• Flexible work schedule
• Teambuildings / trips
• Meal vouchers