SIP Voice Engineer - Bucuresti (Hybrid)

Scurta descriere a companiei

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

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Cerinte

Bachelor’s degree Engineering or University Diploma in Telecommunications,
Electrical Engineering or Computer Science (highly recommended but not ︉︂︋︁︈︈︄︇​︂︆︄︃​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎mandatory).
Min. 6 months of experience with SIP. Hands-on experience with protocol interaction, including tracing and analyzing logs.
Experience working in a customer’s environment to collect information, perform configuration changes, apply software fixes and similar activities.
Must understand the complexities of the products and environments being deployed.
In-depth, hands-on experience with Telecommunications equipment (e.g., Voice & UC technologies, Data networking equipment, PSTN protocols, VOIP protocols, TCP/IP, MS Servers infrastructure, Cloud etc.)
Excellent English written and oral communication skills.

Responsabilitati

About the Role:
The Engineer is part of the Services organization, Tier 2 team. The focus of this position ︁︀​︂︃︃​︈︁​︁︉︂is to provide live technical assistance to customers, Data Networking and Voice-over-IP (VOIP) gateways, IP Phones.
Tasks:
Remote online sessions. Troubleshooting & Debugging.. Ensuring High Customer Satisfaction Performing various configuration changes as per existing procedures.
Advantages:
- Working with Microsoft Unified Communications solutions (TEAMS).
- SBC experience, Working with Sonus Networks, Acme Packets, Avaya, Cisco, Patton, Sangoma technologies or solutions.
- Data Networking and Telephony In-depth experience.
- Working in an OEM/Vendor or Service Provider, dealing with Telephony, ACD, PBX, Voice Communication systems or solutions.

Beneficii

• Abonament medical
• Abonament la sala sport
• Training-uri
• Program de lucru flexibil
• Teambuilding-uri / excursii
• Petreceri/evenimente companie
• Tichete de masa