Junior Tech Support with Linux - On-site, Bucharest

Short company description

Life with us? It's more than just a paycheck. It's a fun-filled, future-building, community-connected, find-your-people lifestyle. We want everyone to have every opportunity to be the best version of themselves. And we offer everyone that opportunity.

Requirements

Your qualifications
Concentrix is a great match if you:
• Are fluent in English (C1 level)
• Have European citizenship or work permit in Romania
• Have experience with Linux OS
• Are familiar with web protocols (HTTP, DNS, SSL/TLS, etc) and understand networking standards
• Have experience with databases (SQL)
• Have the ability read and understand logs and stack traces
• Can research using internal knowledge bases and public facing documentation (official Google docs, Stack Overflow, Google Groups, etc)
• Are available to work in shifts (Monday to Sunday 24/7) from our office in Bucharest (Piata Victoriei)

Desirable skills: 
• Containerization knowledge
• Familiarity with modern API technologies

Responsibilities

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Junior Tech Support (on-site) you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role
As a Junior Tech Support in our team, you will:
• Actively work and troubleshoot different cloud architectures to assist customers with solutions
• Continuously learn and grow your cloud knowledge within a team that assists you whenever you encounter any unfamiliar territory
• Focus on providing great technical resolution and customer experience
• Use existing knowledge base to provide a customer facing root cause assessment
• Provide customer facing bug progress summary using available tools and platform

Other info

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

o Full-time indefinite contract
o Performance bonus
o The option to choose from a board range of flexible benefits through MY Benefit Platform
o Medical Subscription
o Bring-a-friend (referral) bonus opportunities
o Full paid training on the company and the project you'll be working on
o Career development programs, specialized courses, and language classes

Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work
In accordance with Romania’s law, only applicants who are legally authorized to work in Romania will be considered for this position.