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Contact center Associate
This job is no longer active!View all jobs DABSTER GROUP activeView all jobs Contact center Associate active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.ro |
Employer: | DABSTER GROUP |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 12.07.2024 |
Remote work: | On-site |
DABSTER GROUP IS A 25 M $ TALENT MANAGEMENT WORKFORCE SOLUTION PROVIDER IN IT AND ENGINEERING.
Requirements
C1 Fluency -English with German/Italian/French/Dutch
Activity: voice (inbound). As a customer service representative, your activities would include handling requests related to reservation cancellations, changes to booking dates, updates to customer information, online check-in support, and providing additional information about prices or specific services not mentioned on the platform. You would also deal with possible customer complaints regarding reservations.
Key Responsibilities
Deliver exemplary customer service via phone calls / email / social media
As part of the Contact Center team, manage phone calls /email / social media customer’s requests and handle
queries about new reservations, changes to existing bookings and other aspects of hotels, services, baggage
queries
- Medical subscription
- Catering / free lunch
- Meal vouchers
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