6 month Internship -Credit & Collections - Job# 1262725

Short company description

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Requirements

• Pursuing full time Bachelor’s or Master degree in accounting, preferably business administration, finance or economics
• Advanced English level is mandatory; second language is a plus

Knowledge and Skills:
• Written and verbal communication, negotiation, and conflict resolution skills.
• Problem solving skills
• Computer skills and knowledge of Microsoft Excel and Word
• Prioritization skills.
• Relationship building & influence skills.

Responsibilities

Description:
No company offers more opportunities for achievement than HP. Whether we're developing infrastructure for emerging nations, using nanotechnology to reinvent computing, setting the standard for online security, or interpreting large datasets to treat disease, the work HP people do changes everything. We use technology to help our customers fulfill their potential.
We help you realize your potential by providing an environment where you'll be empowered and inspired to do the best work of your life.

HP's annual R&D investment of nearly $4 billion (USD) fuels the invention of products, solutions and new technologies. We produce an average of 11 patents a day worldwide. HP Labs provides a central research function for the company which is focused on inventing new technologies to improve our customers' lives, change markets and create business opportunities.
Millions of people around the world use HP technology every day.

Our strategy is to offer products, services and solutions that are high tech, low cost and deliver the best customer experience. Our team of employees does business in more than 170 countries.

The Finance team manages the overall financial impact of organizational decisions and activities in order to improve HP's business performance. Finance is a global resource shared by all parts of our business to help them become better managed and control their accounting flows. We manage accounting transactions, provide an accurate cash-flow forecast, and ensure the management of accounts receivables while mitigating the financial risk.


Key activities can include:
• Follows standard collection strategies, with shorter follow up and limited customer engagement
• Identify appropriate customer contacts to obtain payment or identify and resolve issues
• Follow up in a timely manner on aging items, customer requests or issues via phone, fax or email.
• Document all collections activities in designated system/local files following standard commenting procedures
• Escalate issues following standard processes to C&C resources, internal partners or customer contacts as appropriate with minimal supervision
• Participate in all governance related activities at team, region and global level to identify specific actions and provide regular status updates.
• Carry out all responsibilities in compliance with C&C policies and processes, audit standards, SOX standards and other regulatory requirements
• Complete required training scheduled by HP and/or C&C management in a timely manner
• Support or participate in projects at team, region or global level as assigned