Job Opportunity for English Speakers - Technical Support Specialists

Short company description

Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

Requirements

Technical affinity proven by studies, experience or personal projects.
- Excellent English skills (written & spoken).
- Very good communication skills.
- Optional: Experience in Customer Support.
- Fresh graduates or students are welcomed also.
- Availability to work on 24/7 flexible schedule.

Responsibilities

As a Technical Support Representative you should do the following:

- Available to work on 24/7 shifts, with only 1-2 night shifts per week
- You will be offering technical help-desk to those customers that are using routers, modems and other peripherals and to those customers that are using gaming devices (presales and postsales technical support).
- We have 15 open positions for full time employment.5 days/week: day, evening and night (including weekends).

Our offer includes:
- Soft Skills and Communication Training
- Project Specific Training
- Professional work environment in a fast growing company.
- Rewards & Benefits according to your performance and involvement.
- Flexible schedule according to your needs.

If your CV matches the profile described, our HR Team will contact you in a short time. For further details about our company and career opportunities please visit www.conectys.com or contact us at + 4 (0)31 040 03 10 (Monday to Friday from 9 A.M - 6 P.M.).

Other info

Conectys is the market leader in Multilingual Outsourcing Services. Our range of services include Customer Support, Technical Support, Virtual Assistant, Network Operations Centre, Data Research Services, Risk Compliance and Know Your Customer services.

We service all industries and we have particular strength in the Gaming, Media, Consumer Electronics, Telecommunications, Medical, Social Media, Online Commerce and Financial industries.

We offer all our services 24 / 7 / 365 in over 20 languages, including but not limited to English, German, French, Spanish, Italian, Russian, Polish, Slovakian, Czech, Bulgarian, Hungarian, Greek, Turkish, Portuguese, Arabic, Romanian, Dutch, Flemish, Swedish, Norwegian, Finnish and Danish. Our language coverage makes us especially strong in Europe and the Americas.