Bilingual Customer Service Representative – Agent/Team Lead (German/French/Italian/Portuguese)
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Employer: | DABSTER GROUP |
Domain: |
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Job type: | full-time |
Job level: | Student/Graduate |
Location: |
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Updated at: | 23.07.2024 |
Remote work: | On-site |
DABSTER GROUP IS A 25 M $ TALENT MANAGEMENT WORKFORCE SOLUTION PROVIDER IN IT AND ENGINEERING.
Requirements
What We're Looking For:
• Fluency in English and any one of the following European Language Deutsch, Italian, French & Portuguese
• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in using customer service software and tools.
What You'll Do:
• Provide excellent customer service through phone, email, and chat in [English] and proficient in any one of the additional languages [Deutsch, Italian, French & Portuguese)
• Resolve issues efficiently and ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Stay up-to-date with product knowledge and company policies.
Why Join Us?
• Make a significant impact with your language skills.
• Thrive in a dynamic, supportive environment.
• Gain valuable international experience.
• Enjoy fantastic benefits: Meal tickets, private medical insurance and transport reimbursement.
• Flexible 5-day work week with 2 rotational days off. Morning and evening shifts available.
• Receive two weeks of paid training in English.
- Medical insurance
- Trainings
- Transport cost reimbursement
- Flexible work schedule
- Meal vouchers
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