Back-office Junior Customer Service Agent with German

Scurta descriere a companiei

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

Cerinte

Fluency in German, both written and verbal, is essential.
Good English skills both written and verbal.
University Studies
Minimum of 6 months of professional work experience.
Prior experience in data entry or back office operations, particularly within a customer service context, is a plus.
Background in economics, financial, insurance or banking is a plus.

Responsabilitati

Data Entry: Accurately inputting information into the system according to established guidelines and standards.
Address and Contact Updates: Handling updates to customer or vendor addresses, contact details, and related information.
Quality Assurance: Ensuring data integrity and consistency by conducting regular checks and validations.
Record Maintenance: Managing records within the master data system, including archiving outdated information and updating records as needed.
Communication: Collaborating with team members or stakeholders to gather or clarify information related to data entry and updates.
Process Improvement: Identifying opportunities to streamline data entry processes and improve efficiency.
Compliance: Adhering to data privacy regulations and company policies regarding data management and security.
These activities will help ensure accurate and up-to-date master data, which is crucial for effective decision-making and operations within an organization.

Alte informatii

Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius, and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France, and Singapore with almost 6000 colleagues globally.



Allianz Services Romania has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering actuarial, financial, IT, HR and governance services. Our team counts over 1000 passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, German, French and Italian, to Portuguese, Spanish and Romanian.


At Allianz Services Romania, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!