Client Advisor with Italian - Remote

Scurta descriere a companiei

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

#FriendsWorkingTogether

Cerinte

• Are you fluent in Italian?
• Do you have medium English skills?
• Do you have some experience with hardware and software issues?
• Are you able to work independently and efficiently meet deadlines?
• Then join our team, we are glad to welcome you!

Responsabilitati

• Help the customers: provide client support and technical issue resolution via phone and e-mail
• Providing help for installing and configuring computer hardware operating systems and applications;
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
• Provide support, including procedural documentation;
• Respond within agreed time limits to call-outs;
• Work continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritize and manage many open cases at one time;
• Establish a good working relationship with customers and other professionals

Benefits:
-Meal Tickets;
-A 7card Subscription;
-The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.

Beneficii

• Training-uri
• Tichete de masa