Ocean Associate (Logistics)

Short company description

At DB Schenker Global Business Services you are a partner of an accounting excellence and supporting activities team. A team that is part of a global logistics network that connects the world. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Here, we encourage you to actively shape your career in a solid organization and take part in designing new traditions. Together as one team, we are Here to move.

Requirements

Bachelor’s degree required
1-3 years logistics background and/or experience in a similar role. Evidence of a previous customer-oriented role is a plus
Experienced in MS Office (Excel, Word, Outlook etc.). SharePoint basic knowledge
Fluent spoken and written English (academic qualification preferred)
Ability to manage high workloads by prioritizing Time-management skills
High level of attention to details and accuracy correlated with good understanding of numbers
Ability to work effectively in a customer driven environment, both individually and as a team player
High level of attention to details and accuracy
Self-motivated, enthusiastic, meticulous and result-oriented
High level of proactivity and flexibility
Efficient communication skills, both written and verbal.

Responsibilities

Achieves individual and team objectives set by SLA (Service Level Agreements) and KPI (Key Performance Indicators)
First point of escalation for branches and/or customers
Notifies third parties about data inconsistencies and ensures follow up until problem liquidation
Maintenance of various data aspects inserted in Schenker’s systems
Update Schenker systems with relevant data provided by carriers and branches
Ensures specific data maintenance in accordance with last version of SOPs
Identify and gather requirements for automation, testing, and implement new solutions
Responsible for implementation of new customers/processes in his/her Country/Cluster/region
Acts as back up and support for Team Manager.