Service Operations Manager

A Snapshot of Your Day

As Service Operations Manager you will lead and manage a long-term service contract including full responsibility towards the customer and under active involvement of internal stakeholders.

How You'll Make an Impact

• Proactively drive HSE through visible safety leadership and suitable programs. Set standards, expectations, guidelines and establish a strong safety culture to achieve an incident and injury free project execution in alignment with our zero-harm ambition.
• Plan and manage service operations, adopting our principles throughout the execution phase to ensure maximum turbine availability and optimal cost while meeting project schedules and key operational targets.
• Build and manage customer relationships through effective and systematic communication. Ensure contract requirements are met and claims managed systematically. Ensure close collaboration with the customer based on joint targets.
• Assume responsibility for financial performance of the project in terms of gross profit, revenue, cash flow and project related assets. Identify and manage risks & opportunities systematically. Identify opportunities for aftermarket sales and execute respective services jointly with relevant stakeholders.
• Report regularly on operational and financial performance based on the project plan and defined KPI. Ensure leadership is aware of critical issues and prepare decision making where necessary.
• Drive and encourage innovation, continuous improvement and standardization in own area of responsibility and beyond.

What You Bring

• A degree in Engineering and/or Business
• Extensive business experience in a comparable role ??? preferably in the onshore wind business or in another relevant field
• Passion for operations and safety
• Strong leadership and communication skills
• Profound experience in managing and developing strong and trustful relationships with customers and other internal/external stakeholders
• A positive attitude towards challenges and change
• Product knowledge and a project management certification will be considered an advantage
• Driving license
• Very good English skills

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected.

With more than 98,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same.

Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character ??? no matter what ethnic background, gender, age, religion, identity, or disability.

We energize society, all of society, and we do not discriminate based on our differences.

Rewards / Benefits

• The opportunity to engage in an exciting environment on challenging projects.
• Strong professional support and working with colleagues around the world.
• Professional development opportunities within the company.
• To be part of a growing function with a dynamic, informal and inspiring working environment in a position that entails a large responsibility.
• Your lunch with SE meal tickets
• Keep your brain fit with our trainings
• Special for books lovers - Bookster
• Stay safe and healthy with our medical subscription
• Think about your future too with Privat Pension Pilon III
• Take care of yourself with our Wellbeing Initiatives

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