Customer Support Representative with Bulgarian

Employer: SalesConsulting
Domain:
  • Customer Support - Client Service
    • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Cluj Napoca
    • Updated at: 21.11.2024
    Remote work: On-site
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    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Requirements

    • Excellent written and verbal communication skills in Bulgarian
    • Good English
    • Good MS Office skills
    • Self-organized

    Responsibilities

    • Communication via emails, tickets, and chat with existing customers in order to solve their issues related to the products
    • Giving information about the client to existing customers and prospects via email, handling tickets, and chat if available for specific LOB and handling the inquiries in a case-closing manner
    • Secure and deepen client retention, contribute to excellent customer support and recognize/promote suitable products and services
    • Secure that all complaints are being recognized, recorded confirmed, and solved effectively

    Benefits

    • Performance bonus
    • Relocation bonus
    • Medical subscription
    • Meal vouchers

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    You can apply to this ad only with your hipo.ro account, without creating a CV.

    Completing the web form for a new account on hipo.ro takes 2 minutes or you can go even faster by importing your data from Facebook or Linkedin.

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