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Junior Content Reviewer with Swedish

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Employer: Genpact
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 09.11.2024
    Remote work: On-site

    Short company description

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

    With more than 4,000 employees in our Bucharest, Cluj-Napoca and Iasi offices, we take pride in being the largest employer and talent developer in the business services industry. Our service portfolio includes eight domains: Finance and Accounting, Order Management, Procurement and Supply Chain, Sales Operations, IT Services, Customer Services, SOX Compliance and Trust and Safety.

    Genpact is on the lookout for high-potential talent to join our growing teams in Bucharest, Cluj-Napoca and Iasi, or through our work from anywhere model. We offer our workforce a flexible work-life balance and enable them to work from the office, at home, or just about anywhere. Our diverse teams include foreign-language speakers in a variety of roles, such as Accounts Payable, Accounts Receivable, General Ledger, Customer Support, IT Support, Procurement, Order Management, Ad Moderation and Content Moderation.

    Requirements

    Minimum qualifications

    • Under-Graduate (post-secondary or bachelor’s degree)
    • Be curious and be a proactive attitude.
    • Customer service/advertiser focus.
    • Comfortable with dealing with routine work
    • Goal and detail oriented
    • Good communication skills and cooperative manner
    • PC skills at and independent user level
    • Proficient in English and Swedish, min. B2
    • Availability to work in shifts

    Preferred qualifications
    •     Familiar with digital advertising or any other online business

    Responsibilities

    We are seeking an Ad Operations Associate to manage the advertising quality assurance process for Sponsored Ads. Sponsored Ads is a self-service, pay-per-click advertising platform that enables vendors and sellers to gain visibility and more customer traffic to their products. The Associate will be responsible for:

    1/ Ad creative moderation,
    2/ Stores page moderation,
    3/ Language relevancy review.

    Responsibilities:

    • Reviewing a queue of ad campaigns and landing pages submitted from advertisers (brands) to be checked and approved or rejected based on ad policy.
    • Reviewing a queue of Stores pages submitted from advertisers (brands) to be checked and approved or rejected based on Stores policy.
    • Checking on the language relevancy
    • Updating for machine learning.
    • Responding to the inquiries related to the above operations from internal stakeholders.

    Other info

    What can we offer?  

    •    Attractive salary
    •    Stable job offers - employment contract
    •    Work in a multicultural and diverse environment with employees from over 30 countries
    •    Genpact supports professional trainings and great career development opportunities
    •    Free access to our award-winning learning platform 
    •    Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts