Junior IT HelpDesk and NOC Operator

Short company description

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.

Requirements

A “hands-on” approach, working in a dynamic and fast paced environment
Experience in working with PC, servers, routers, WiFi, Windows Operating System,
Research and self-study attitude​
Good English written and oral communication skills​
Would be nice to have Experience in working with on Service Management/ Cisco CCNA studies would be nice

Responsibilities

Part of the Global IT Center of Excellence you will part of a Global community of IT enthusiast located in Romania but directly working with our teams located all over the world and with our HQ.
Opportunities to travel for projects and support internationally.
Your main accountabilities are going to include:
Act as a specialist in Network Delivery and IT Help Desk Operations, contributing to related project delivery in your own area
Interface in coordination with internal and external resources and Local IT (in agreement and collaboration with Local IT Managers).
Contribute to the restoration for all major service incidents, managing all their different phases: from service restoration and impact communication to post incidents reviews
Testing training documentation/materials and training execution.

Benefits

• Performance bonus
• Annual bonus
• Relocation bonus
• Holiday bonus
• Special events bonus (ex: Easter, Christmas)
• Medical subscription
• Medical insurance
• Private pension
• Bookster subscription
• Transport cost reimbursement
• Payment / Compensation for extra hours
• Laptop
• Mobile phone
• Meal vouchers
• Gift vouchers