Credit Control Specialist

The Access Group is one of the leading providers of business management software to small and mid-sized organizations in the UK, Ireland, and Asia Pacific. Over the past years, we’ve gone from almost 1,000 to 6,000 people. We help over 60,000 customers across commercial and not-for-profit sectors become more productive and efficient.
Our Global Operations Center in Romania is on a journey of continuous growth and want to engage with top talent around the country. Headquartered in Timisoara, we offer you the possibility to work remote and join our offices at your choice.
Helping everyone at Access Love work and Love life is at the heart of everything we do. It shapes how we do things and allows us to create a place where people want to be and can be at their best.
We’re passionate about our values, which guide how we all make decisions and get things done. We love to make our customers lives easier so our value to ‘Make Access better every day’ is one we’re obsessed with. From attracting the right people, helping them grow and be the best they can be, we’re helping people at Access to love what they do and be happy.

Your skills and experiences might also include:   
• Excellent interpersonal and positive influencing skills with the ability to build and nurture relationships across reporting levels. Excellent communication skills.
• Track record of credit control success within a business with multiple thousands of customers.
• High standard of written and spoken English.
• Computer literate with strength in the MS Office products, meticulous attention to detail with an ability to work in a professional environment.

Day-to-day, you will:
• Undertake all necessary actions to ensure all billing is accurately invoiced to the customer in the timelines and to ensure that payment secure strong credit control results for the business using a variety of communication formats.
• Ensure Sales Handovers are processed accurately to minimise customer disputes. Process Sales Handovers and other billing as required and continually enhance the businesses systems and procedures to maintain excellent efficiencies within the credit control function.
• Contact customers for payment on invoices raised, using a proactive approach to ensure cash collections are maximised.
• Liaise with, and maintain the support of, the sales teams to ensure that new sales handovers are sent in with the necessary support and information.

What does Access offer you?  
We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.  
 
You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more.