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Benefits Advisor with German (maternity cover)

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Employer: Michelin Romania
Domain:
  • Others
  • Customer Support - Client Service
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 21.11.2024
    Remote work: Hybrid

    Short company description

    Michelin, a leader in the field of tires, is dedicated to sustainably enriching of the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania: 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe region.

    In 2020-2022, Michelin Romania obtained the Top Employers certification, from the renowned Top Employers Institute, for its Human Resources processes and policies, created for the benefit of its employees.

    LET’S INSPIRE MOTION FOR LIFE

    Where do success and ideas come from? We strongly believe they come from collective intelligence.

    Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.

    What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to cultivate and nurture that spirit, by questioning the status quo, improving our way to do things. Therefore, we are always optimistic as to overcome the challenges of tomorrow.

    That’s our mission as an employer: inspiring innovation in all of us, to build a better life in motion for you and for everyone.



    Michelin Romania SA, as data Controller, will process the data pursuant to the General Data Protection Regulation no. 679/2016 for the purpose of recruiting and selecting candidates.
    Under the Regulation, you have the right of access; the right of rectification or right to erasure; the right to restriction of processing; the right to be notified about rectification or erasure of personal data or restriction of processing; the right to object and the automated individual decision-making; the right to lodge a complaint with the competent national supervisory authority and before the competent courts; the right to restriction of processing and the right to data portability. You may exercise these rights by writing to us at 10 Sos. Bucuresti-Nord, Global City Business Park, Building O1, 3rd Floor, Voluntari, Ilfov County.

    Before sending us any personal data, please consult the complete and permanently updated information regarding the processing of personal data included in the Data Processing Policy available on our website.

    Requirements

    - University degree;
    - Structured and organized;
    - Fluency in German and English;
    - Medium Excel skills;
    - Curiosity and eager to learn new things;
    - Team spirit and can do attitude;
    - 1 year experience in Customer Support would be a plus.

    Responsibilities

    As HR Benefits Advisor, you will be part of a dynamic team, activating in Human Resources field, in which team spirit, engagement and nice atmosphere are going hand in hand. You will join one world class company where you will have the opportunity to develop your career in HR field. The mission of an HR Benefits Advisor is to provide Michelin employees the administrative assistance and the support needed to benefit from one or several sets of tires, considering certain eligibility rules.

    - Provide support to the Michelin employees in Germany regarding the equipment of their tires
    - Process the tires requests (first equipment, replacement and wear) coming by phone or email, according to the eligibility rules of the company, the technical choice of the tires, the availability of stock and legislation in force
    - Collaborate with the internal and external stakeholders for the invoicing process
    - Update each employee’s profile according to the last equipment data and visit in a fitting center
    - Check and close the files of the employees after their departure from the company
    - Ensure and improve, if needed, the data quality in the reference systems
    - Propose appropriate actions in case of discrepancies regarding the employee’s car technical data in the system

    Other info

    In Michelin, we offer:

    - A multicultural environment based on respect and transparency;
    - Soft and hard skills trainings (online and in class)
    - Practice Germn in daily interactions with native speakers
    - Flexible work schedule;
    - Meal vouchers and lunch discount;
    - Private medical subscription;
    - Deduction of vacation costs;
    - Dedicated commercial offers from our partners;
    - The option to customize your own benefits package with: book rental service, gym access, massage or dental subscription, contribution to private retirement pension, deduction of public transport costs.

    How we recruit:
    Once you submit your application, one of our recruiters reviews it. If your profile fits our role:

    - We have a phone call to get to know each other;
    - We hold assessments to see your language skills and competencies;
    - We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager.
    Pass all stages with flying colors, and we’ll send you an offer

    Benefits

    • Performance bonus
    • Holiday bonus
    • Medical subscription
    • Medical insurance
    • Life insurance
    • Gym membership
    • Private pension
    • Trainings
    • Courses
    • Bookster subscription
    • Discount for company products / discount for services of partner companies
    • Choose your benefits within a maximum budget
    • Extra days off
    • Teambuildings / trips
    • Parties / company events
    • Laptop
    • Mobile phone
    • Fun / Relax Area
    • Meal vouchers