Clients Request Specialist with Romanian OR German

Moving forward is impossible without the initial drive to do things differently. Our business is all about the people we come across, whether it's in our everyday interactions or in our vision for the brand.

Job requirements:
∙ Fluent level of German OR Romanian (C1);
∙ Very good level of English (B2);
∙ Previous customer service experience is a plus;
∙ Availability and flexibility to work on shifts.

For one of our clients, one of the biggest outsourcing companies we a recruiting Clients Request Specialist with Romanian OR German (online platform) in Sofia, Bulgaria.

The activity is carried out from their offices in Sofia, Bulgaria

Main responsibilities:
∙ Provide timely and accurate responses to customer questions through various channels;
∙ Manage different requests and provide accurate information about products and services;
∙ Guide users through account creation, password recovery, and profile updates;
∙ Collaborate closely with colleagues across the entire international business.

Our client offers:
∙ Competitive salary package;
∙ Bonus system;
∙ Relocation programme;
∙ Initial training;
∙ Flexible working time;
∙ Transportation allowance;
∙ Health Insurance;
∙ Team building activities;
∙ Great office location in Sofia, Bulgaria;
∙ Various discounts for retail stores.


Only eligible candidates will be contacted, in a maximum of 3 weeks. All information will be treated as strictly confidential.

Our client offers:
∙ Competitive salary package;
∙ Bonus system;
∙ Relocation programme;
∙ Initial training;
∙ Flexible working time;
∙ Transportation allowance;
∙ Health Insurance;
∙ Team building activities;
∙ Great office location in Sofia, Bulgaria;
∙ Various discounts for retail stores.