Booking Holdings Romania - Data Fraud Intern (Marketing)

Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.

As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through five-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK and OpenTable.

Role description

The role involves setting up a Confluence page to document the procedural and technical controls for marketing fraud prevention, detection, and recovery. This includes gathering detailed information from stakeholders and organizing it in a clear and structured manner. The goal is to create a comprehensive resource that outlines the measures and systems in place to safeguard against marketing fraud.

Key Job Responsibilities and Duties 

• Confluence Page Setup: Design and structure a Confluence page that clearly outlines the procedural and technical controls related to marketing fraud prevention, detection, and recovery.
• Documentation: Gather detailed information from relevant teams to document current fraud control measures and processes.
• Content Organization: Organize the documentation into logical sections, including prevention strategies, detection methods, recovery processes, and relevant technical details (e.g. links to github, runbooks).
• Collaboration: Work closely with subject matter experts to ensure accurate representation of technical controls, data flows, and workflows involved in marketing fraud controls.
• Updating Procedures: Ensure there is a process in place which will continue the Confluence page is kept up-to-date with changes in controls, policies, or technical solutions to reflect ongoing improvements or adjustments.
• Visual Aids Creation: Incorporate charts, diagrams, or flowcharts where needed to visually explain complex processes or system architectures related to fraud management.
• Quality Assurance: Review the content for clarity, consistency, and completeness, ensuring it meets internal documentation standards and is easily understandable by both technical and non-technical stakeholders.
• User Access Management: Manage user access permissions to the Confluence page, ensuring appropriate personnel have the ability to view or edit the documentation.
• Training Support: Assist in creating training materials or user guides related to the documented controls for educating relevant teams about fraud prevention and detection strategies.

Role Qualifications and Requirements

• Strong analytical mindset, ability to use SQL, Excel, Visualization tools to translate data to identify business problems/solutions 
• Must be self-disciplined
• Trustworthy character
• Good and effective communication skills
• Ability to plan, prioritize and manage time to meet deadlines
• Comfortable and fluent in English, both written and spoken

Benefits & Perks

• Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
• Working in a fast-paced and performance driven culture
• Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
• Competitive compensation and benefits package 
• Vast amounts of data to validate your ideas and the opportunity to experiment with real users

Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.