Working Student - IT Support

Employer: Bosch Romania
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Cluj Napoca
  • Updated at: 12.11.2024
    Remote work: On-site

    Company Description

    About Bosch Cluj Plant

    For over a decade, the Bosch Cluj Plant has become a strategic hub for innovation and production, making a significant impact on the technological landscape in Romania. Through our constant commitment to excellence in quality and innovation, we develop a diverse range of modern products for the mobility industry, focusing on delivering cutting-edge solutions to our international customers. Inspired by passion for technology, we have consistently evolved, solidifying our position as the most desired employer in Cluj for the engineering and business candidates. We pay special attention to the development of our community, inspiring future generations and governing our impact on the environment.

    Our promise to our colleagues is rock-solid: we grow together, we enjoy our work, and inspire each other. Join us and see the difference.

    Work # LikeABosch

    Qualifications

    • A student willing to learn about IT technologies
    • Hardware skills (PCs, laptops, printers, multifunctional printers, tablets, smartphones, servers, monitors, phones, multimedia devices, etc.)
    • Software skills : Windows 7/8/10 troubleshooting, Command Line, File and Folder Security, Windows Services, Windows Server, Active Directory, Microsoft Office, SCCM
    • Strong Customer orientation skills
    • Good English skills - both written and spoken


    Additional Information

    # LikeABosch Benefits:

    Your work-life balance is valuable to us, so we offer you:

    • 25 Days of annual leave, because work-life balance is essential to us;   
    • Flexible working hours, but if you want to work from somewhere else, feel free, our Home Office program helps you do that (5 days/month).

    Your health and well-being is important to us, so we have you covered:

    • Medical subscription;
    • Accident insurance;
    • Sport activities and well-being initiatives.

    We believe in a Life-Long Learning approach, so you can take advantage of:

    • Technical and soft skills trainings;
    • Access to e-learning platforms;
    • Local and Global career development programs;
    • Opportunity to attend conferences;
    • Bookster subscription.

    You will be part of a product company. You will contribute to developing end-to-end products that are delivered to Global OEMs.

    On top of these, we are offering:

    • A monthly budget which can be used for several different services on an online benefit platform;
    • Annual bonus;
    • Lunch discounts.

    Ready to work #LikeABosch?

    We live by our values, have an open feedback culture and there is plenty of room for innovative ideas. All because a team is only as valuable as its members.

    Job Description

    • IT equipment fleet management
    • Install and deploy hardware and software accordingly to IT standard processes
    • Deliver on-site support, investigate and solve issues
    • Ensure the proper follow-up in case of issues and requests
    • Provide technical assistance and consulting
    • Follow IT service management processes
    • Document IT incidents cases
    • Support for IT Products and Services
    • Support for IT projects rollout
    • Collaboration  with external suppliers
    • Purchasing IT hardware / software / services
    • Being proactive, identify and communicate potential improvements

    Benefits

    • Performance bonus
    • Annual bonus
    • Relocation bonus
    • Special events bonus (ex: Easter, Christmas)
    • Medical subscription
    • Medical insurance
    • Life insurance
    • Private pension
    • Trainings
    • Courses
    • Certifications
    • Bookster subscription
    • Remote work allowance / Utilities reimbursement
    • Catering / free lunch
    • Discount for company products / discount for services of partner companies
    • Choose your benefits within a maximum budget
    • Extra days off
    • Flexible work schedule
    • Teambuildings / trips
    • Parties / company events
    • Laptop
    • Fun / Relax Area
    • Meal vouchers
    • Holiday vouchers
    • Gift vouchers

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