Backoffice agent with English & French- Remote

Scurta descriere a companiei

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

#FriendsWorkingTogether

Cerinte

We are looking for persevering and energetic people like you, who want to develop both personally and professionally!
If you have the same aspirations, join the #CGSDreamTeam!

Required skills:

- Available to work a daytime shift.
- Customer focus and fluent in French & French (speaking and comprehension skills).
- Must be able to communicate to customers in a professional manner and convey issues preventing order process effectively.
- Basic typing skills and keyboard control functions to enhance data entry productivity.

Responsabilitati

- Respond to customer inquiries related to services and processes via email, chat & phone.
- Resolves customer questions, complaints and requests.
- Attention to detail.
- Emphasis on quality and strive towards zero defects within target productivity goals.

Alte informatii

Benefits:

-​Private medical insurance;
-Employee referral bonuses;
-One month start-up training;
-Meal Tickets;
-A 7card Subscription;
-The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.

Beneficii

• Bonus de performanta
• Tichete de masa