Client Advisor with French & English- Bucharest ( Hibrid )

Short company description

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

#FriendsWorkingTogether

Requirements

We are in the business of helping people: we resolve customer questions, complaints and requests via telephone.

-Do you have advanced French and medium English skills?
-Are you very skilled in using a computer?
If so, we are glad to meet you!

We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person. I

f you pay attention to detail and accuracy, have problem analysis and problem-solving skills, we invite you to apply for this job.

Experience in related fields Customer Care is desired, but not mandatory.

Responsibilities

- Resolve customer questions, complaints and requests via telephone.
- Respond promptly to customer inquiries.
- Perform customer verifications.
- Manage customers' accounts.
- Offer customer support using different software applications.
- Record details of actions taken.

Other info

CGS Romania is one of the largest support centers on the Romanian market and is listed in the first 15 best companies of this type in the world.

As an employee of CGS Romania you will have a flexible schedule with the possibility to work full time or part time according to your availability.