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Client Advisor with French & English- Bucharest

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Employer: Computer Generated Solutions Romania
Domain:
  • Others
  • Customer Support - Client Service
  • IT Hardware
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Ilfov
  • nationwide
    Updated at: 14.12.2024
    Remote work: Remote

    Short company description

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Requirements

    We are in the business of helping people: we resolve customer questions, complaints and requests via telephone.

    -Do you have advanced French and medium English skills?
    -Are you very skilled in using a computer?
    If so, we are glad to meet you!

    We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person. I

    f you pay attention to detail and accuracy, have problem analysis and problem-solving skills, we invite you to apply for this job.

    Experience in related fields Customer Care is desired, but not mandatory.

    Responsibilities

    - Resolve customer questions, complaints and requests via telephone.
    - Respond promptly to customer inquiries.
    - Perform customer verifications.
    - Manage customers' accounts.
    - Offer customer support using different software applications.
    - Record details of actions taken.

    Other info

    CGS Romania is one of the largest support centers on the Romanian market and is listed in the first 15 best companies of this type in the world.

    As an employee of CGS Romania you will have a flexible schedule with the possibility to work full time or part time according to your availability.