Floor Supervisor Live Casino

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Join the Exciting New Team at Imagine Live Romania

We’re thrilled to announce the launch of a brand-new team at Imagine Live Romania, a rising star in the online casino market With a fresh approach to live dealer entertainment, we’re set to make waves in the Romanian market.

Our mission is clear: to captivate players and provide a premium, unforgettable gaming experience that keeps them coming back for more.

Cerinte

- Fluent in English

- Proven experience in a managerial role within a live casino.

- Strong people management skills.

- Comprehensive knowledge of live casino games, operational procedures, and gaming regulations.

- Excellent communication and problem-solving skills, with a customer-centric approach.

- Ability to handle pressure in a fast-paced environment and make quick, effective decisions.

- Strong understanding of responsible gambling practices and compliance standards.

- Ability to work flexible hours, including nights, weekends, and holidays.

Responsabilitati

Game Monitoring:
- Physically monitor the live games and rounds at casino tables, ensuring they are conducted in accordance with company regulations.
- Identify and report game presenter (GP) errors and hidden mistakes to maintain the integrity of gameplay.
- Oversee staff behaviour and smooth staff rotations at the studio tables ensuring an expedite process.

Staff Supervision:
- Physically monitor the work and behaviour of shufflers both in the studio and the shuffler's room, ensuring compliance with company standards.
- Ensure game presenters, game show hosts, and shufflers adhere to appearance standards and uphold the company's professional code of conduct.
- Report any violations of internal disciplinary rules or work ethics to the Shift Manager.

Collaboration & Coordination:
- Collaborate with Shift Managers and Pit Bosses to promptly resolve staff issues and operational challenges.
- Work closely with Team Managers to ensure staff compliance with ethical standards and assist in disciplinary actions if needed.
- Coordinate shuffler operations, ensuring seamless performance and adherence to protocols.

Equipment & Environment Oversight:
- Physically check game tables, decorative attributes, and equipment regularly to ensure they are in proper working order and meet operational standards.
- Report any equipment malfunctions or irregularities to the appropriate department for immediate resolution.

Reporting & Compliance:
- Report any gameplay violations, staff misconduct, or technical issues to the Pitboss or Shift Manager for timely resolution.
- Ensure compliance with company policies, gaming regulations, and internal disciplinary rules.
- Assist in maintaining an organized and efficient studio environment.

Additional Duties:
- Perform tasks assigned by the Shift Manager related to the improvement of casino operations.
- Assist Pit Bosses and Shift Managers in resolving any issues within the studio, ensuring the highest standard of service.

Alte informatii

We're excited to announce the opening of a brand-new team at Imagine Live Romania, the latest sensation in the online casino market, located in the heart of Bucharest at Universitate Metro Square.

Imagine Live Romania is taking the Romanian market by storm with its fresh approach to live casino entertainment. We pride ourselves on creating an engaging, dynamic, and inclusive environment where our staff and players can thrive together.

We are seeking passionate and proactive casino staff to join our dynamic team. This role is perfect for self-starters who are eager to make a difference and contribute to an electrifying atmosphere.

As a member of our team, you will have the unique opportunity to help shape the player experience, bringing your creativity and enthusiasm to the forefront of our operations.

At Imagine Live Romania, we believe that our employees are our greatest asset. We foster a culture of collaboration and innovation, where every team member’s ideas are valued, and every voice is heard. As we build our brand, you will play a pivotal role in creating memorable experiences for our players, ensuring that they receive top-notch service and entertainment. We promise that there is a huge opportunity to make your mark here!

If our pitch isn’t enough to win you over, how about this: join us, and you’ll get unlimited ice cream as part of our brand's secret ingredient! Because who can resist a job that comes with endless scoops of happiness? We told you we’re fun!

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Why Join Us?
Now’s your chance to join this exciting new chapter in iGaming and be a pioneer of a fast-growing, vibrant team that’s set to make waves in the industry!

- Competitive compensation package with opportunities for growth and advancement.

- Our wonderful location is in the hart of Bucharest, at Universitate metro square.

- Opportunity of working in flexible shifts.

- You get to be free for your birthday.

- Indefinite employment contract.

- Meal vouchers.

- Private medical insurance.

- Gym discounts.

- Relaxation area.

- Free transportation at night.

- Collage tuition (certain terms and conditions).

- Referral campaigns to be able to refer your friends.

- Coffee, tea and our group's trademark, ice cream.

Beneficii

• Abonament medical
• Asigurare medicala
• Training-uri
• Cursuri
• Decontarea transportului
• Plata / compensare ore suplimentare
• Teambuilding-uri / excursii
• Petreceri/evenimente companie
• Fun / Relax Area
• Tichete de masa