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Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

Cerinte

Requirements:

-Excellent written and verbal communication skills in Italian
-Good English+Romanian skills
-Good MS Office skills
-High motivation and enthusiastic approach
-Self-organized

Responsabilitati

Responsibilities:

-Communication via emails, tickets, and chat with existing customers in order to solve their issues related to the products
-Giving information about the client to existing customers and prospects via email, handling tickets, and chat if available for specific LOB and handling the inquiries in a case-closing manner
-Secure and deepen client retention, contribute to excellent customer support and recognize/promote suitable products and services
-Secure that all complaints are being recognized, recorded confirmed, and solved effectively
-A responsible and reliable attitude to ensure that the daily adherence plan is being observed
-Secure that all customer contacts are being handled in an efficient and effective way
-Supply high-quality service through adherence to given processes and procedures

Beneficii

• Bonus de performanta
• Bonus la angajare
• Abonament medical
• Tichete de masa