Data Management Specialist – Customer Success

Short company description

Join us at our Bucharest office and be a part of our global team!

Sievo’s story began in Helsinki, Finland in 2003, and today we have two more offices in Bucharest and Chicago.

We're proud to say that we maintain our Nordic work culture across all three locations, which means we value low hierarchy, flexibility, and a healthy work-life balance.

Not familiar with what Sievo does? Here is a quick introduction: We are a global SaaS company that helps our clients turn their procurement data into actionable insights. Our product, solution, and content are trusted by global giants such as Levi’s, Unilever, Kellogg’s, Mars, Johnson and Johnson, and over 150 other clients. Sievo not only helps them choose the right suppliers and deliver savings, but also manages compliance with confidence and enables a sustainable, diverse, and resilient supply base.

Requirements

What typically gives a good starting point for a Data Management Specialist?

- You are eager to work with customers and provide support for data-related requests
- Independent working style and taking ownership of what you do
- Strong analytical and problem-solving skills as well as the ability to prioritize your work effectively
- Experience with SQL – you can follow scripts and understand what they do as well as create simple queries
- Ability to get quickly up-to-speed with new software and technologies
- Great communication skills – you are at ease with managing stakeholder communication
- Fluency in English. Other language skills are highly appreciated


Bonus that will make your learning curve smoother

- Basic understanding of data visualization tools is an advantage
- Understanding of Procurement/Finance

Responsibilities

As a Data Management Specialist, you would:

- Make sense out of vast amounts of our clients’ spend data across suppliers and a variety of categories
- Deliver high-quality spend classification and supplier consolidation service for our clients
- Consistently manage customer requests via our ticketing software while offering top-notch customer service
- Take the initiative to solve possible data-related problems on your own or by cooperating with your teammates, software development teams and/or directly with clients
- Actively communicate with our clients by e-mail and occasionally participate in client meetings
- Effectively communicate with various stakeholders to prioritize your tasks based on client needs
- Take part in the continuous development of our software to increase the speed and quality of handling and classifying spend data
- Have the courage to question things and to speak up: we believe development comes from challenging the status quo

Other info

What awaits you at Sievo

Location: Hybrid role, candidate is expected to be based in Bucharest.

- A hybrid work environment with a great relaxed place to work in Afi Park 1, Bucharest
- A highly international setting with exciting global clients like MARS, ISS and Levi’s
- A group of great colleagues with diverse backgrounds
- A company culture that challenges you to exceed and enables you to learn
- A caring manager and teammates who will support you and your growth
- Freedom and responsibility. We are looking for people who yearn for this freedom, are able to make the most out of it and are willing to take on the responsibility
- As the office grows, so will your duties, responsibilities and compensation
- Awesome perks such as private medical subscription, flexible benefits package, referral bonus, extra 5 days of vacation, and many more!

This is a full-time, entry-level, position that provides a great starting point for your career in Sievo. The salary for this position ranges from 5000 to 5500 RON/net per month.


Now we want to hear about you!

To take the first step on this great growth adventure, send us your CV and cover letter through our recruitment system. We review applications on a rolling basis and will reach out to candidates who pass our initial screening for a first interview.

If you have further questions about the position, don’t hesitate to be in touch with the recruiting manager Irina Gheorghita (irina.gheorghita(a)sievo.com).

Monthly salary offered

5000 - 5500 RON

Benefits

• Medical subscription
• Trainings
• Remote work allowance / Utilities reimbursement
• Choose your benefits within a maximum budget
• Extra days off
• Flexible work schedule
• Teambuildings / trips
• Parties / company events
• Laptop
• Fun / Relax Area