Network Engineer - Bucuresti (Hibrid)

Scurta descriere a companiei

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

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Cerinte

Position Description:
- The Engineer is part of the Services organization, Tier 2 team.
- The focus of this position is to provide live technical assistance to customers. Primarily to AudioCodes SIP, Data Networking and Voice-over-IP (VOIP) gateways, IP Phones.
- The position involves the following responsibilities:
- Work with AudioCodes customers and partners for all AudioCodes products.
- Remote online sessions
- Troubleshooting & Debugging
- Ensuring High Customer Satisfaction
- Performing various configuration changes as per existing procedures.

Responsabilitati

Required Qualifications:
- Bachelor’s degree Engineering or University Diploma in Telecommunications, Electrical Engineering or Computer Science (highly recommended but not mandatory)
- Min. 1 year experience in a customer-facing technical role.
- The Engineer must be an experience working in customer’s environment to collect information, perform configuration changes, apply software fixes and similar activities.
- The Engineer must understand the complexities of the products and environments being deployed. There must be a demonstrated ability to work with other people as a member of a team.
- In-depth, hands-on experience with Telecommunications equipment (e.g., Voice & UC technologies, Data networking equipment, PSTN protocols, VOIP protocols, TCP/IP, MS Servers infrastructure, Cloud etc.)
- Excellent English written and oral communication skills.

Alte informatii

Advantages:
- Working with Microsoft Unified Communications solutions (TEAMS)
- SBC experience, Working with Sonus Networks, Acme Packets, AudioCodes, Avaya, Cisco, Patton, Sangoma technologies or solutions.
- Data Networking and Telephony In-depth experience
- Working in an OEM/Vendor or Service Provider, dealing with Telephony, ACD, PBX, Voice Communication systems or solutions

Beneficii

• Bonus de performanta
• Abonament medical
• Training-uri
• Cursuri
• Certificari/Atestate
• Teambuilding-uri / excursii
• Petreceri/evenimente companie
• Tichete de masa