System Support Engineer

Short company description

Rinf.tech is a technology solutions and software services company founded in 2006 in Romania, grown from a small local company into a global organization with 600+ engineers and 8 Delivery Centers in Europe and North America (Romania, Bulgaria, Ukraine, Turkiye, and Mexico).

Drawing on the Engineering Excellence principle, we harness 18 years of expertise and cutting-edge technologies to deliver a powerful blend of Product & Technology Strategy, Automation & Digitalization, and unique business differentiators for blue-chip companies and SMBs across diverse industries and domains, with core practice areas in Digital Products and Platforms, Automotive, and R&D Embedded Systems.

At rinf.tech, you’ll encounter a friendly team of individuals who are passionate about pushing the boundaries of technology. RINFers are driven by curiosity, eager to learn from one another, and committed to exploring and reshaping the tech landscape. We’ve cultivated an inspiring environment where creativity thrives, ideas are shared freely, and together, we craft innovative products that make a real impact

Requirements

Degree in Computer Science or comparable qualification
Great collaboration with all involved teams
Ability to communicate and collaborate efficiently
Good organizational skills
Decision-making skills
High degree of involvement and responsiveness in addressing unforeseen situations
Advanced knowledge of MS Windows operating systems
Good knowledge of relational databases and MySQL
POS system knowledge (hardware, peripherals, OPOS, drivers, configuration) would be an advantage
Ability to manage complex tasks in parallel
Ability to understand and prioritize the needs of the customer

Responsibilities

Resolving in a timely manner the requests provided by the users/customers and provide feedback
Evaluate and solve technical problems
SQL database operations and maintenance
Install OS and specific applications for cash registers and servers
24/7 Monitoring & proactive maintenance for the checkout area using specific software and handling
Remote desktop troubleshooting

Benefits

• Medical subscription
• Bookster subscription
• Flexible work schedule
• Laptop
• Meal vouchers
• Holiday vouchers
• Cultural vouchers
• Gift vouchers